Introduction
Welcome to our Velveeta® Cheese, Queso Blanco, Cheese Block website and online store!
These Terms and Conditions outline the rules and regulations for the use of Velveeta Cheese’s Website and Online Store.
By accessing this website and placing an order, you agree to be bound by these terms and conditions. If you do not agree with all of these terms and conditions, then you may not access the website or use any of the services provided by Velveeta Cheese’s Online Store.
We reserve the right to make changes to the Terms and Conditions at any time without notice. It is your responsibility to check these Terms and Conditions periodically for changes. Your continued use of the website following the posting of changes will mean that you accept and agree to the changes.
Accessing Our Website and Online Store
Access to our website and online store is permitted on a temporary basis, and we reserve the right to withdraw or amend the services provided without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period.
From time to time, we may restrict access to some parts or all of this Website.
You are responsible for:
- Making all arrangements necessary for you to have access to our Website.
- Ensuring that all persons who access our Website and Online Store through your device or internet connection are aware of these Terms and Conditions and comply with them.
To access our Website and Online Store, you must be at least 18 years of age, or of legal age to form a binding contract with us. You represent that you are at least the age of majority in your state or province of residence and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations and warranties set forth in these Terms and Conditions.
Intellectual Property
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This Website may contain trademarks, logos and service marks which are the property of Velveeta or third parties. We do not grant you any license or right to use any trademarks contained on this website.
The content on this Website, including text content, graphics, images, information obtained from licensors, and other material (“Content”) is protected by copyright and other intellectual property laws.
You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any Content including code and software.
You may download Content from the Website for your personal, non-commercial use only, provided you keep intact all copyright and other proprietary notices.
The trademarks, service marks, and logos of Velveeta and others used on the Website (“Trademarks”) are the property of Velveeta and their respective owners. The Trademarks may not be reproduced, copied, or manipulated in any manner without the express written permission of the Trademark owner.
Velveeta respects the intellectual property rights of others. If you believe that your copyright has been infringed on this Website, please contact our Copyright Agent at [email protected].
Placing an Order
By placing an order for products through this Website and Online Store:
- You warrant that you are legally capable of entering into binding contracts.
- You declare that you are at least 18 years old.
- You confirm that the product quantities you order are for personal use only and not for resale.
- You confirm that the delivery address you provide is correct and that you accept delivery of the goods at that location.
- You warrant that the credit or debit card details you provide are correct.
- You acknowledge and agree to the Terms and Conditions published on this Website.
Pricing and Availability
The prices of products are subject to change without notice. Product descriptions and prices displayed on this Website should be used as a guide only. While we make every effort to ensure prices are accurate, errors may occur.
If the price of a product you have ordered changes before we process the order, you will be notified before shipment.
Product prices and availability are subject to change without notice.
All orders are subject to product availability and quantities are limited. Therefore, Velveeta cannot guarantee that it will be able to fulfill your orders.
Payment
We accept the following payment methods:
- Credit and debit cards: Visa, MasterCard, American Express, Discover
- PayPal
Payment cards are subject to validation checks and authorization by the card issuer. If we do not receive authorization, we will not be liable for any delay or non-delivery.
Order Processing
Orders are processed as quickly as possible, usually within 1-3 business days. Processing times depend on order volumes. You will receive confirmation emails at the time your order is received and when it is shipped.
Please check your order upon receipt and contact us immediately if there are any discrepancies.
Shipping and Delivery
We aim to ship all in-stock items within 3 business days of order placement. Delivery times depend on your location. We ship to all U.S. addresses, apart from P.O. boxes. We do not currently offer international shipping.
You will be asked to select a shipping option during checkout. Your total order price includes the price of shipping. Here are the shipping methods available:
- Standard Ground: 3-6 business days
- 2nd Day Air: 2 business days
- Next Day Air: 1 business day
We will send you a shipping confirmation email when your order has been sent including tracking information if available.
We cannot be held liable for any delays caused by destination customs clearance processes.
Damaged, Missing or Wrong Items
Please inspect all orders promptly upon receipt.
If you receive an incorrect or damaged product, receive fewer products than ordered, or do not receive your order, please contact us within 10 days of the estimated delivery date for assistance.
We will work with you to make the situation right, which may involve:
- Providing a full or partial refund
- Resending or replacing damaged or missing items
- Sending you the correct item if we sent you the wrong one
Claims made after 10 days may not be eligible for refund or replacement.
Returns and Refunds
If for any reason you are not satisfied with the products you ordered on Velveeta.shop, you may return them to us within 30 days of delivery for a full refund of the purchase price.
To be eligible for a return, products must be unused and in the same condition as when you received them. They must also be in the original packaging.
To complete your return, please email Customer Service at [email protected] and include your order confirmation number. We will respond with return instructions.
Once we receive your return, we will inspect it and process your refund. Refunds are generally processed within 3-5 business days after we receive the return. Refunds are applied to the original payment method.
Please note you are responsible for return shipping costs. We do not refund the original outbound shipping costs on orders returned for refund, unless the return is a result of our error.
Certain products such as perishable, personal care, and intimate items are non-returnable. We cannot accept returns of gift cards or toward future orders.
User Account and Password
If you choose to create an account on this Website, you are responsible for maintaining the confidentiality of your password and account details.
We reserve the right to disable any user account at any time if we believe you have failed to comply with any provision of these Terms and Conditions.
You must immediately notify us of any unauthorized use of your password or account details, or any other breach of security. We will not be liable for any loss you incur as a result of someone else using your password or account. However, you may be liable for losses incurred by us or another party due to unauthorized use of your account.
User Content
If you post, upload, input, provide or submit your personal data to us, including without limitation, your name, email address, IP address, cryptocurrency address, text, code or other information and materials, sign up to our mailing list or create an account on our Website (“User Content”), you must ensure that the User Content provided is true, accurate, up to date and complete.
We do not own, control or endorse any User Content transmitted, stored or processed via the Website. We are not responsible or liable for any User Content.
You understand and acknowledge that you are responsible for any User Content you submit or contribute, and you, not Velveeta, have full responsibility for such content, including its legality, reliability, accuracy and appropriateness.
We are not responsible or liable to any third party for the content or accuracy of any User Content submitted by you or any other user of the Website.
You retain all of your ownership rights in your User Content. However, by submitting User Content to Velveeta, you hereby grant Velveeta a worldwide, non-exclusive, royalty-free, sublicenseable and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Content.
Disclaimers
The website is provided on an ‘as is’ and ‘as available’ basis. To the fullest extent permitted by applicable law, Velveeta expressly disclaims all warranties, representations and conditions of any kind regarding the website, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Velveeta makes no warranties that:
- The website will meet your requirements
- The website will be available on an uninterrupted, timely, secure or error-free basis
- The results that may be obtained from use of the website will be accurate or reliable
- The quality of any third party products, services, information or other material obtained by you through the website will meet your expectations
- Any errors in the technology will be corrected.
Limitation of Liability
Velveeta will not be liable for any indirect, incidental, special, consequential or exemplary damages, including damages for loss of revenues, profits, goodwill, use or data, arising out of or in connection with these terms, regardless of the theory of liability, even if Velveeta has been advised of the possibility of such damages.
In no event shall Velveeta’s total aggregate liability to you for any and all claims exceed 100 US dollars. The limitations in this section will apply even if the remedies fail of their essential purpose.
Certain jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. Accordingly, some of the limitations in this section may not apply to you. The limitations in this section will apply to the maximum extent permitted by applicable law.
The disclaimer of representations, warranties and conditions and limitation of liability constitute an essential part of these terms.
Indemnification
You agree to indemnify and hold harmless Velveeta and our affiliates and subsidiaries, and each of our respective officers, directors, agents, partners and employees from any claim, action, demand, loss, damages or costs made against us arising out of or related to your breach of these Terms and Conditions, your use of the Website and Online Store, your violation of applicable laws or regulations or your violation of any rights of a third party. Velveeta reserves the right to assume, at its own expense, the exclusive defense and control of any matter subject to indemnification by you.
Applicable Law
These Terms will be governed by the laws of the State of Wisconsin.
You irrevocably consent that the courts of Wisconsin will have exclusive jurisdiction to resolve any dispute which arises in connection with these Terms.
Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the Terms which will continue in full force and effect.
Termination
We may terminate your access to and use of our Website immediately and without notice if we determine, in our sole discretion, that you have breached any of the Terms and Conditions.
Following termination, you will not be permitted to use the Website and we may use any means possible to enforce our rights against you. Existing limitations of liability set out in the Terms will survive termination.
Entire Agreement
The above Terms and Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Velveeta.
Any waiver of any provision of the Terms will be effective only if in writing and signed by a Director of Velveeta.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Velveeta Cheese
123 Cheese Road
Monroe, WI 53566
United States
Email: [email protected]
